Privacy policy
At Fashioclotho, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and products.
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1. Information We Collect
When you place an order or interact with our platform, we may collect the following information:
• Full Name
• Contact Number
• Email Address
• Shipping & Billing Address
• Payment-related details (processed securely via third-party gateways)
• Order history and communication records
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2. Use of Collected Information
The information collected is used strictly to:
• Process and fulfill orders
• Communicate order updates and support responses
• Improve customer experience and services
• Comply with legal and regulatory requirements
We do not sell, trade, or rent personal information to third parties.
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3. Payment Security
All payments are processed through secure and encrypted third-party payment gateways.
Fashioclotho does not store or have access to sensitive payment details such as card numbers, CVV, or UPI credentials.
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4. Data Protection
We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
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5. Third-Party Disclosure
Customer information may be shared only when necessary, such as with:
• Courier and logistics partners for order delivery
• Payment gateways for transaction processing
All third parties are expected to maintain confidentiality and data protection standards.
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6. Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve site functionality. Users may disable cookies through browser settings if preferred.
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7. Customer Rights
Customers have the right to:
• Request access to personal data
• Request correction of inaccurate information
Such requests can be made by contacting our support team.
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8. Policy Updates
Fashioclotho reserves the right to modify, update, or change this Privacy Policy at any time without prior notice. Changes will take effect immediately upon being posted on the website.
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9. Consent
By using the Fashioclotho website and placing an order, you consent to this Privacy Policy and agree to its terms.
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10. Contact Us
For any privacy-related questions or concerns, please contact us via Instagram DM or our official WhatsApp support.